Refund Policy
Last updated: March 2026
"If it doesn't work for you — write to me. I'll refund you. No questions."
That's the short version. Here's the full policy so everything is clear.
The guarantee
Your legal rights
Under the UK Consumer Contracts Regulations 2013, you have the right to cancel a digital purchase within 14 days — unless you have expressly consented to immediate access and acknowledged that cancellation rights are waived once the download begins.
At the point of purchase, you are asked to confirm this consent. This is standard practice for digital products in the UK and EU.
However — our discretionary guarantee goes further than the law requires. Even after download, if the product did not provide value, write to us within 14 days and we will refund you. This is our choice, not our obligation. It reflects how ATP LIFE operates.
How to request a refund
Email us at hallo@atplife.co with the subject line "Refund request" and include:
- The email address you used to purchase
- Your order number (found in your purchase confirmation email)
That's it. We will process your refund within 5 business days. The money will be returned to your original payment method.
Timeframe
Refund requests must be made within 14 days of your purchase date. Requests after this period will be considered on a case-by-case basis — if something went wrong on our side, we will always make it right.
Why we offer this
£9 is a small amount. But it should still be worth it to you — or you should get it back. This isn't a legal formality. It's how we actually operate.
ATP LIFE is built on trust. If the product didn't deliver, we'd rather know — and refund you — than keep money that wasn't earned.
Technical issues
If you had trouble downloading or accessing the product, email us before requesting a refund. We'll fix it. Download issues are not a reason to lose your purchase — they're a reason to contact us.
Questions? Write to hallo@atplife.co — we respond within 24 hours on weekdays.